Announcement

Job Announcement

TITLE: Case Manager II – Vietnamese Language - Aging and Adult Services
DEPARTMENT: Aging and Adult Services
SUPERVISOR: Aging and Adult Services Supervisor
NOTE: Must have ability to understand, speak, write, and read the Vietnamese language and English.
PURPOSE:

To provide entry level culturally competent case management services to elderly persons and adults living with disabilities within the Asian Pacific American community that are holistic, person-centered, and strengths-based with the goal of helping individuals to live a meaningful and independent life in the community.  Performs services in compliance with agency policies and with contract and regulatory standards and requirement.

DUTIES:

1.

  • Work with clients to develop and implement person-centered, holistic, and community-based care plan.  Specific tasks include:
  • Conducts comprehensive face to face assessment addressing broad range of life domains.  Conduct reassessments and reauthorizations on an established schedule and implement appropriate service revisions.
  • Develops, implements, monitors and modifies a written, personalized care plan in collaboration with client/family, physician and others as appropriate based on agreed outcomes and goals.
  • Delivers client services based on the care plan, including visiting clients at their home and at other community locations accessible to clients;
  • Provides client advocacy in attaining services and assistance in areas such as housing, medical resources, financial assistance, legal advocacy, personal care service, translation/interpretation.  Assists clients in filing administrative hearings.
  • Verify, authorize, and monitors independent provider services accurately and on time so payments are made and to ensure uninterrupted quality services to clients.
  • Expected to meet program performance and/or productivity standards.

2.

  • .Prepares concise, complete, and accurate progress notes and program documentation according to agency policy and system standards. Completes all of the required documentation and reports relevant to public payors, such as Medicaid and other third party payors, such as private insurers, in a timely manner.  
  • Expected to meet program paperwork / documentation standards.

3. Performs program outreach in the community. Explains program policy and services to clients and others.

4. Participates in training, meetings, consultations, and conferences.

5. Coordinates and cooperates with other agencies, organizations, and natural supports on client evaluation, care plans, and follow-up to meet state and agency requirements and to ensure quality care to clients.

6. Provide team back up when case coverage is needed.

Other job-related duties as assigned by management.
WORKING CONDITIONS: Often assists non-English speaking community members facing a variety of cultural, economic and health-related obstacles. High degree of stress.
CONTACTS: Social and health services agencies, community agencies/organizations, recovery groups, clients and relations.

QUALIFICATIONS:

  • Master’s degree in social work or social/behavioral science;

    OR
    Bachelor’s degree in social science with three (3) years experience in social services.

    OR

    Bachelor’s degree in other major with five (5) years experience in social services;

    OR
    AA in social science with seven (7) years experience in direct treatment;

    OR
    HS diploma with nine (9) years experience in  social services

  • Completion of Case Manager training program including State sponsored CORE Training, beneficial.   
  • Must have ability to understand, speak, write, and read Asian Pacific Islander language and English.  Knowledge of APA cultures is required.
  • Knowledge of: the aging process; the aging network service delivery system; other service delivering systems in the community; the purpose of the I&A/CM program and the services it provides; and the responsibilities of I&A/CM staff.
  • Ability to: work as a team member with professional and support staff; analyze and draw conclusions from case records; apply casework principles to individual situations; and exercise judgment and organize multiple tasks.
  • Employee must have a vehicle or reliable transportation to fulfill all job duties.  If using personal or agency vehicle, this includes valid current Driver’s license and must be insurable under agency’s auto policy.  If using personal vehicle, must have current auto insurance.
BENEFITS: Medical, dental and life/accidental, death & long-term disability insurance; generous vacation/sick/holiday pay; 403(b) and pension plans.
STATUS: Full Time ( FTE) / Regular / Hourly
SALARY: (Based on qualifications and experience)
CLOSING DATE: Until Filled
SEND RESUME TO: Asian Counseling and Referral Service
ATTN: Human Resources
3639 Martin Luther King Jr. Way South
Seattle, WA 98144
email: hr@acrs.org

Asian Counseling and Referral Service is an equal opportunity employer and provider of employment and training services. Auxiliary aids and services are available upon request to persons of disability.

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